At PARAGONISYS, customer satisfaction is our top priority. We understand that sometimes a purchase may not meet your expectations, and we're here to help make the return process as smooth as possible.
To be eligible for a return, please ensure the following:
Several types of goods are exempt from being returned:
To initiate a return, please contact our customer support team at [email protected]. Include your order number and the reason for your return. Our team will guide you through the next steps.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original method of payment within a certain number of days.
If you need to exchange an item, please send us an email at [email protected] and send your item to: 4567 Paragon Drive, Suite 203, Los Angeles, CA 90017.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you have any questions about our returns policy, please contact us via email at [email protected] or call us at (123) 456-7890.